Shipping

Every delivery is fully tracked, insured, and includes pre-paid import duties, so there are no hidden fees or delays at customs.

We proudly serve customers worldwide. Wherever you are, your order will be shipped quickly, safely, and with care. From packaging designed to protect your tools in transit to trusted courier partners, we ensure your order arrives on time and in perfect condition.

• Full Protection: Your order is protected with UPS and DPD Shipping Insurance, covering any loss or damage in transit.
• Full Tracking: Track your order from dispatch to delivery with complete visibility, knowing exactly where your package is every step of the way.
• Is my order tracked?
  Yes, every order is fully tracked with UPS Tracked Service and Royal Mail in the UK. You can monitor your order’s journey from dispatch to delivery.
• What if my order is lost in transit?
  In the unlikely event of transit issues, our Shipping Insurance covers you. We’ll swiftly reship your order and handle all logistics, ensuring you experience a seamless, worry-free shopping journey.
  
• Import duties pre-paid on all orders. You won’t have any unexpected costs when your order arrives as all duties, fees and charges are paid by us.

Shipping - FAQs.

1. Do you ship worldwide?

   Yes. We proudly serve customers worldwide - wherever you are, your order will be shipped quickly, safely, and with care.

2. Is my order tracked?

   Yes - every order is fully tracked with UPS Tracked Service and DPD. You can monitor your order’s journey from dispatch to delivery.

3. Can I track my order from dispatch to delivery?

   Yes. You’ll have full visibility end-to-end, so you know where your package is every step of the way.

4. Is my delivery insured?

   Yes. Your order is protected with UPS and DPD Shipping Insurance, covering any loss or damage in transit.

5. What if my order is lost in transit?

   In the unlikely event of transit issues, our shipping Insurance covers you. We’ll swiftly reship your order and handle all logistics for a seamless, worry-free experience.

6. What if my order is damaged in transit?

   Your order is insured for loss or damage in transit. If anything arrives damaged, we’ll support you and handle it.

7. Will I have to pay import duties or customs charges?

   No. Import duties are pre-paid on all orders, so you won’t have unexpected costs when your order arrives.

8. Are there any hidden fees at delivery?

   No - we pre-pay import duties, fees, and charges, so there are no hidden fees.

9. Will customs delay my delivery?

   We pre-pay import duties to help avoid unexpected delays at customs.

10. Which couriers do you use?

    We use trusted courier partners including UPS and DPD.

11. How do you protect scissors during shipping?

    We use packaging designed to protect your tools in transit, so they arrive safely and in perfect condition.

12. How quickly will my order be shipped?

    We ship orders quickly and with care, using trusted courier partners to help ensure your order arrives on time.

13. Will my order arrive safely?

    Yes - with protective packaging, trusted couriers, full tracking, and shipping insurance, we aim for on-time delivery in perfect condition.

14. Do you provide shipping updates?

    Yes. With full tracking, you can follow your delivery from dispatch through to arrival.

15. What if something goes wrong with delivery?

    You’re covered - every order is tracked and insured, and if there’s a transit issue we’ll reship and handle the logistics.

16. Do you take care when packing orders?

    Yes. Every order is packaged with care using materials designed to protect your tools during transit.

17. What’s the simplest summary of our shipping?

    Fully tracked. Fully insured. Import duties pre-paid. No hidden fees. Worldwide delivery.