Scissor Sharpening & Servicing
IMPORTANT NOTE: The Akito Scissor Service is run on an appointment system and is structured to ensure that you (our customer) spends the least time possible without your pride & joy. Therefore Click Here, fill out the form and we will be in touch as soon as possible with How and When to send your scissors to us for sharpening.
* We only service scissors that are Akito or under the Akito brand, these include: Akito, Freedom, Spirit and Icon.
* Have you tried Scissor Care? before sending your Akito Scissor to us for Sharpening/Servicing please first try Scissor Care this procedure rejuvenates your Scissor and in most cases brings them back to full working order.
About our Akito Sharpening/Servicing: The Akito Scissor Service is a complete ten point procedure that takes approximately one hour per scissor; during this process every aspect of the Scissor is thoroughly checked, tested and cleaned. Our experts then begin working upon any anomaly that the testing process may have revealed, the scissor is then honed and returned to their sharpest and optimal performance level.
*Included in the price of the Akito Scissor Service is a complementary Scissor Care and Maintenance Kit (UK only due to Shipping restrictions) and the return postage within the UK which is sent via 1st Class Signed For - Royal Mail.
Akito Scissors is an Award Winning Brand created by Hairdressers & Barbers for Hairdressers & Barbers to whom we provide some of the finest hair cutting tools for Limitless Creativity.
Each of Akito Scissors products are precision engineered and hand-crafted piece by piece from some of the worlds finest Japanese steels by some of the worlds most experienced, gifted and skilled Scissor Smiths. Our tools are designed to the highest standards providing outstanding durability, maximum hand comfort, sensational hair cutting performance and unequaled sharpness.
We have full confidence and belief in our products and therefore offer Lifetime Warranty on all of our hair cutting scissors. Please see below for more information on what the warranty covers:
- Our warranty certifies that each Akito Scissor has a lifetime guarantee from any manufacturing defects. Please Contact Us if you require any information or have any questions.
- Any defects or missing parts caused to the scissor can be repaired or replaced at a cost to the customer.
- Lifetime Warranty does not cover any damage caused by unauthorised sharpeners we therefore recommend you click here if your scissors require a sharpening.
Akito Scissors are committed to providing the best and fastest possible service to our customers worldwide, please see below the shipping information for your country.
*We ship to all countries worldwide that do not have a prior restriction with the United Kingdom.
- £3.95 - All Orders £0 - £49.99, sent via 1st Class - Royal Mail (Next Working Day).
- Free over £50.00, sent via Special Delivery - Royal Mail (Next Working Day).
Republic of Ireland. We send all orders to Ireland via tracked 3rd Party Courier (2-4 Working Days).
- £12.50 - All Orders £0 - £99.99.
- Free for all orders over £100.00.
Europe: We send all orders to Europe via tracked 3rd Party Courier (2-7 Working Days).
- £20.00 - All Orders £0 - £99.99.
- £10.00 - All Orders £100 - £149.99.
- Free over £150.00.
Rest of the World. We send all orders to the Rest of World via tracked 3rd Party Courier (up to 7 Working Days).
- £25.00 - All Orders £0 - £99.99.
- £15.00 - All Orders £100 - £149.99.
- Free on over £150.00.
Returns & Refunds.
On the day you receive your order from Akito Scissors you will start a 14 day test period within which you can put your purchases to the test, ensuring they are comfortable and match your cutting style.
*If there are any issues with your order notify us immediately by clicking here and we will make sure we resolve any problems.
If you decide you wish to return your products simply click here, fill out the form and one of our team will contact you as soon as possible with the next steps.
After you have notified us of your desire to return your order or items from your order we will ask you to notify us via email confirming when it has been sent and with the relevant tracking information.
1. All items are to be returned “As New” and exactly as they were received with no damage to the products (I.e. the scissors have been dropped).
2. Shipment charges on returns are to be paid for by the customer, unless you wish to exchange your order or items from your order for other products.
3. Once we receive the parcel, we will notify you immediately and proceed to check the items to ensure they are in the “As New” condition we require.
4. Once we have concluded our checks we will then contact you. If the items are in “as new” condition with no damage then we will refund you immediately. In the event that the product is returned to us damaged then we will amend any issues and return the product/products to you.