Warranty
Enjoy total peace of mind with lifetime warranty on all Akito Scissors.
Akito Scissors are designed to the highest standards of quality, precision, and durability, ensuring every pair delivers outstanding cutting performance. With an unwavering focus on detail, we have complete confidence in the reliability of every scissor, which is why we provide a lifetime warranty on all Akito Scissors.
What Does the Lifetime Warranty Cover?
The Lifetime Warranty safeguards your Akito Scissors against any manufacturing defects.
- Free replacement of faulty parts
- Free inspections if you encounter any issues, helping your scissors maintain peak performance. (excluding shipping costs)
Is Damage Covered?
User-caused damage isn’t covered under the Lifetime Warranty, but we offer:
- Free damage inspections to assess and diagnose issues.
- Complimentary repair attempts when possible, without sharpening.
- Guidance and recommendations on the best options for any repairs needed.
What Voids the Lifetime Warranty?
Sharpening by a non-certified sharpener voids the warranty. However, we still provide replacement parts for all Akito Scissors, even if they have been serviced by non-certified sharpeners.
Why Certified Sharpeners are important
Our certified sharpeners have extensive experience working with Japanese blades, using advanced techniques and tools. Many other sharpeners lack this expertise, which can result in damage or shorten the scissors’ lifespan. For optimal care, only certified Akito sharpeners should service your scissors.
Note: If your Akito Scissors need sharpening, email hello@akitoscissors.com to schedule a service. If they have been improperly sharpened and damaged, contact us for support.
Need a Parts Replacement?
If you require a part replacement or fitting simply email hello@akitoscissors.com and one of our team members will assist in sending the replacement part or arranging for your scissors to be sent to us.