Customs & Imports

We prepay customs duties and import taxes on every Akito order, making international shopping simple, transparent and free from unexpected charges.

All orders are shipped directly from the UK with the relevant import costs paid in advance. This means no surprise customs bill when your parcel arrives, no additional payment required to release it and no unnecessary paperwork for you to complete.

Every delivery is also tracked and insured from dispatch to arrival, helping give you confidence throughout the journey.

Our aim is simple - straightforward worldwide delivery with clear costs and no unwanted surprises.

Do I have to pay customs fees when my order arrives?

No. Akito prepays the applicable customs duties and import taxes, so you should not receive an unexpected customs bill when your order is delivered.

What do prepaid customs duties and import taxes mean?

It means Akito covers the applicable import charges in advance. You do not need to pay these costs separately when your parcel reaches your country.

Does this apply to every international order?

Yes. Prepaid customs duties and import taxes apply to all eligible Akito orders shipped internationally from the UK.

Does this cover both scissors and accessories?

Yes. The same customs and import arrangements apply whether your order contains scissors, accessories or a combination of products.

Do I need to complete any customs paperwork?

No. The customs process is managed as part of the shipment, so you should not need to complete additional paperwork to receive your order.

Can customs still delay my delivery?

Prepaying the applicable charges helps reduce avoidable customs issues, but local processing times and customs inspections can occasionally affect delivery times.

Is my international delivery tracked and insured?

Yes. Akito deliveries are tracked and insured from dispatch to delivery, helping keep your order protected throughout its journey.